- How we stay in touch
- Planning, proposals and confirmations happen by email and in your client portal, so everything is documented and easy to find.
- When you'll hear from me
- Within one business day, Monday to Friday, 9 AM to 5 PM Pacific. Time-sensitive bookings and urgent travel changes come first.
- Deciding within 48 hours
- The best suites and experiences sell out, and nothing is held until it's deposited, so I ask for your decision within 48 hours of your proposal.
- Minimum trip investment
- $1,000 per person per day for fully custom itineraries, and $500 per person per day for weekend and resort trips. I work with five-star and boutique properties from around $800 a night.
- Your planning fee
- Paid upfront and non-refundable, because it covers work already done. It keeps my advice about what's right for you, not what pays the highest commission.
- Payment timeline
- Planning fee within 3 days of invoice. Trip deposit of 20% or 30%, set by each supplier. Final payment 60 days before departure.
- Changes and cancellations
- You're free to cancel before anything is booked. After your deposit, each supplier's cancellation terms apply, and every deadline is listed on your invoice.
- Total pricing
- Your proposal shows the total investment and everything included, so the whole experience is what you see and approve.